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Self-manage your Support at Home package

Self-managing your own care gives you more choice and control of who, how and when you receive the support you need.

  • More services at a lower cost
  • Easy-to-use portal and mobile app to monitor your funds
  • Access to your own Co-Care Partner
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Support at Home Provider

What does self-management mean in home care? 

Self-management gives you the freedom to take control of your Support at Home funds and how they are used. Instead of having a provider manage everything for you, you will take the lead in organising your supports, choosing who provides them, and deciding when and how they are delivered. 

Even though you are managing the day-to-day aspects of your care, our team will work alongside you to provide the reassurance and support you may need.

What are the benefits? 

Self-management offers a number of advantages, especially for those who want more flexibility and independence:

Our Services

What’s Included?Self ManagementFull Management

(Online)

Full Management

(Local)

How much involvement do you want with the day-to-day management of your Support at Home package?

I want to take control of my own care by managing the services and support I receive

My Co-Care Partner coordinates my supports remotely giving me choice and control

ONEteam coordinates my supports in person giving me choice and control

Dedicated Co-Care Partner

You will get your own dedicated Co-Care Partner who will work with you to get the most from your SAH funding.

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Choose your support workers

You select who delivers the support you need and when you need it.

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Track your funds online

See your funding in real time with our online portal.

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Personalised Support Plan

Supports are built with you to get the most from your funding.

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Fast payments

Have your invoices paid in 7-10 business days.

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Fast reimbursements

Have your reimbursements paid in 7-10 business days.

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Regular check-ins

We’ll check in with you to make sure your supports are going to plan.

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Access to nursing services

Get access to clinical nursing services and support.

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News and Updates

Stay informed with our monthly newsletter.

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Help to set up your supports

We’ll help you get the supports you need to get up and running.

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Full Support Coordination

We take care of all aspects of delivering the support you need.

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Face to Face

Your care will be managed by someone right there with you.

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PlanCare strives to get you the most value from your Support at Home funding. Click here to see our pricing.

Supports personalised and tailored to your specific needs

Select an option below to learn more about the services you could use your funding for.

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Meal Preparation
Meal Preparation
Social Outings & Support
Social Outings & Support
Personal Assistance
Personal Assistance
Maintaining the home
Maintaining the home
Cleaning
Cleaning
Laundry
Laundry
Allied Health and Nursing
Allied Health and Nursing
Gardening
Gardening
Care Management
Care Management
Assistive Technology
Assistive Technology
Medication Prompting
Medication Prompting
Got a question about a support not mentioned here? Call us on 1800 024 000 and speak to our friendly team.

Meal Preparation

Your Support at Home package can support you with pre-prepared meals, to ensure you receive sufficient nutrition. Your package will pay for the cost of preparing and delivering the meals, whilst you will pay for the cost of the raw ingredients. Where possible, these two separate costs should be clearly outlined on your invoice.

How does it work?

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Get started

Call one of our dedicated Co-Care Partners to discuss your specific needs. Together, we will design your support plan and budget

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Build your support team

While we take care of the administration of your funding, you're free to organise the support services you need. PlanCare will help you set up your team of workers and service providers, and carry out all the necessary background checks

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We support you

Once you're up and running, your dedicated Co-Care Partner will support you in managing your budget and track your spending, ensuring your services are paid promptly

Why choose PlanCare
as your funds Partner?

PlanCare enables you to have more choice and control and get more from your funding. We offer you total flexibility on how you receive the support you need. PlanCare enables you to manage your funds, engage your own providers and more.

No hidden Fees

No hidden Fees

Australia Wide Support

Australia Wide Support

Total Visibility Of Your Funding

Total Visibility Of Your Funding

Access to a Dedicated Co-Care Partner

Access to a Dedicated Co-Care Partner

Approved providers

Approved providers

Access to our online portal

Access to our online portal

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Manage your funding easily online!

PlanCare gives you the tools to easily manage your Support at Home Package through our online portal, helping you access the services you need to live independently, with support all the way through.

Don’t just take our word for it, hear from our happy clients.

After 4 years of managing my mum’s package through another provider, we finally found PlanCare, and we have been totally amazed at the helpfulness, understanding, kindness and empathy that we had not been able to find in another provider.

Giselle (WA)

Wonderfully simple and straightforward plan management, with a personal touch. PlanCare is great for parents of NDIS kids who need a streamlined way to take care of invoices and keep track of spending. Highly recommended.

Cam (VIC)

Really happy with everything that PlanCare has done for us over the last year. Easy communication, prompt payments, and quick replies to emails have made things so much better. Nothing ever seems like too much trouble.

Sophie (NSW)

My husband and I are both on packages that are administered by Plancare. We are more than satisfied with the efficient and friendly way that they conduct the business, and are particularly impressed by the prompt, helpful and friendly way that our Co-Care Partner follows up on all of our queries. PlanCare makes everything so easy, we are proudly part of their community and recommend them without hesitation.

Joan (QLD)

I have had a wonderful time with PlanCare as my chosen package provider as a company specialising in self-management. It is reliable, well aware of legislated uses and prohibitions of government funds and honest, willing to explain exclusions too.

Chris (NSW)

Over the last 14 months, PlanCare have been one of the most consistent, helpful and reassuring supports we have had so far on this journey, and I am incredibly grateful

Meaghan (SA)

Many thanks to PlanCare for the very prompt attention and payment. Thanks for your prompt and efficient attention to this matter.

Patrick (WA)

Have been with PlanCare for 2 years, very professional. Queries and questions answered in a timely manner. Staff very helpful. Would recommend!

Amanda (NSW)

The support from PlanCare is excellent and we are happy to recommend their service. We have found them to be committed to assisting people by being responsive, timely and extremely caring. The PlanCare team listens to understand, and we appreciate their high standards.

Renae (QLD)

PlanCare are easy to contact, professional to deal with, always query a new provider and make prompt payments. I would recommend PlanCare

Julie (SA)

Working closely with PlanCare ONEteam Partner and the Case Managers, has been an outstanding experience. Their dedication is evident in providing the highest quality care to our HCP clients. PlanCare's professionalism and commitment of excellence has greatly enhanced the level of services we have been able to deliver.

Shona (QLD)  

I have recently started my own business as a care coordinator & partnered with ONEteam. I have received so much support from them & feel confident knowing that any of my questions or concerns are answered promptly. They take pride in what they do and actually care about the clients.

Jaime (NSW) 

Access to our provider network

We're building Australia's biggest community of independent workers and providers. When you join the PlanCare Provider community, you'll get access to Australia's fastest-growing software platform (Caretaskr). PlanCare actively supports small to medium size providers and independent workers as we believe that no one knows your local community better than you.

Want to know more? Schedule a call today to learn how we can improve healthcare-at-home for thousands of Australians together.