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How can I self-manage
my home care funds?

Self-managing your Home Care Package gives you more choice, more flexibility, and greater control over how your funding is used. We will show you just how easy it is to get started.

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For many older Australians, self-managing a Home Care Package is a way to take an active role in shaping the support they receive. It means having the freedom to choose your own providers, negotiate services directly, and make decisions that reflect your unique needs and preferences. While it does come with added responsibility, it also offers a sense of independence and ownership that can be incredibly rewarding.

In this blog, we will explain what self-management involves, how to get started, and what to consider before making the switch.

1

Determine your budget 

Understanding how much funding you have and what you can spend it on is the first step. Your dedicated PlanCare Co-Care Partner will work with you to create a personalised budget, giving you a clear idea of how much you can allocate to each type of support or service.

2

Find your providers

You have the freedom to choose your own providers. This could include searching online, using support worker platforms, or simply contacting local businesses and people you trust. For example, you might prefer to use your local physiotherapist, or perhaps you know a reliable cleaner through a friend. The provider does not need to be already operating within the aged care sector - they just have to be able to pass our verification process, and keep in line with our policies. 

3

Negotiate the details

Once you’ve chosen a provider, you’ll need to discuss the details with them including their hourly rate, how often you’d like their services, and what they’ll need to provide in order to be paid through your Home Care Package. This includes informing them that certain documentation is required by PlanCare to verify them and work with them as a provider on an ongoing basis. 

4

Submit provider information

After confirming the arrangements with your provider, send their contact details to PlanCare. Our team will then reach out to collect the necessary documents and complete the verification process.

5

Start your services

Once you’ve received confirmation that your provider has been verified, you’re ready to begin services. Don’t forget to keep an eye on your budget as you go, to ensure you stay within your allocated funding.

How PlanCare supports self-managed clients 

Even though you’re managing the day-to-day aspects of your care, you’re never alone. When you self-manage with PlanCare: 

  • You are assigned a dedicated Co-Care Partner who supports you with questions and guidance
  • We handle provider verification and payments once you’ve approved the invoices
  • You will receive access to tools and reports to help track your budget and spending
  • We are here if you ever need help or want to switch to a more supported service model

Self-management is about putting you in control. It’s a great option if you value independence, want to stretch your Home Care Package further, and feel confident coordinating your own supports. With the right provider behind you, it can be a truly empowering way to receive care.

If you’re considering self-managing your Home Care Package and would like to explore whether it’s right for you, reach out to our team at PlanCare on 1800 024 000.