Support at Home
From 1 November 2025, the government’s new Support at
Home program will replace Home Care Packages, making aged
care at home simpler and more flexible.
Whether you’re receiving care now or just starting, PlanCare is
here to help you understand what’s changing and how to make
the most of your funding.
We’re a registered Home
Care Package Provider
About Support at Home
Support at Home (SAH) is the Australian Government’s new program. It will replace the current
Home Care Packages and Short-Term Restorative Care programs from 1 November 2025 and
aims to improve the way aged care services are delivered across Australia.
Looking ahead, further changes are planned for aged care. The Commonwealth Home Support Program (CHSP) will transition into the Support at Home model in 2027, aligning with the broader reforms to make in-home care simpler and more effective.
Ahead of this, price caps will be introduced in July 2026 to promote fairness, transparency, and consistency in provider fees. These steps are part of a phased approach to build a more streamlined and equitable aged care system for everyone.
What is changing under
Support at Home?
Support at Home with PlanCare
At PlanCare, your well-being is important to us. We are here to help you live independently and comfortably in your own home for longer, making home care simple and ensuring you have all the support you need.
Understand your funding
Access helpful Fact Sheets
Keep your independence
Get your free support at home guide
Get More choice and control
Australia Wide Support
Get your FREE Support at Home guide today
This Guide provides a clear overview of the key changes coming to the Support at Home system. Whether you’re a client, family member, or care provider, it explains how the new program works and what it means for accessing aged care services at home.
Talk to us today
Give us a call
Call our dedicated team on 1800 024 000 to see how we can help with managing your funding. We can answer your questions and provide you with helpful resources.
We cover all the important bits
PlanCare will set up all the mandatory government compliance, financial reconciliation, verification of your providers, and monthly reporting tasks that are required by My Aged Care for your package.
We support you
Once you’re set up, you’re free to engage and schedule verified providers as you need against your Support Plan. If you need support or guidance, our Co-Care Partners are here every step of the way.
Support at Home Recources
