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Submit reimbursement

If you have paid for a service or product and you have a receipt , and proof of payment, please complete the form below to be reimbursed. If you have an invoice from a provider where we need to pay the provider, please click here

Submit your reimbursement

Client details *

Reimbursement details *

*We will use this reference in sending your remittance.

Enter the date you paid for the expense

Upload the receipt *

MAX. file size: 30 MB

Upload proof of payment *

MAX. file size: 30 MB

Shift notes required

Were the services delivered classified as a face to face service?

Information on which services require shift notes can be found below

Bank details

If you have previous submitted your bank details, you do not need to resubmit them. PlanCare will be able to find your client profile based on your Client ID reference.

Please ensure that you enter the correct bank details. A fee of $2.50 will apply where bank details have been provided incorrectly and payment has failed. PlanCare will not be held responsible for any issues arising from incorrectly entered bank details.

Confirm the following

Is this reimbursement to pay a worker for services provided?

Is the reimbursement being made to a contact other than the care recipient?

Have you already submitted a reimbursement to this contact in the past?

Acknowledgement of details

I declare that the product or service has been received and paid in full.

I declare that the product or service meets the MAC / NDIS reasonable and necessary criteria and is not listed within the MAC excluded list

Confused if your provider should provide shift notes? Click here to find out more