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Submit an Invoice

If you have have an invoice from a provider that requires PlanCare to pay the provider directly, please complete the below form.

Submit a Provider Invoice

Client details *

Invoice details *

*We will use this reference in sending your remittance.

Enter the date you paid for the expense

Upload the Invoice *

MAX. file size: 30 MB

Shift notes required

Were the services delivered classified as a face to face service?

Information on which services require shift notes can be found below

Bank details

If you have previous submitted your bank details, you do not need to resubmit them. PlanCare will be able to find your client profile based on your Client ID reference.

Please ensure that you enter the correct bank details. A fee of $2.50 will apply where bank details have been provided incorrectly and payment has failed. PlanCare will not be held responsible for any issues arising from incorrectly entered bank details.

Confirm the following

Has this provider completed and passed PlanCare’s verification process?

Is this invoice in line with your support plan?

Is this invoice to cover the cost of a capital item or one-of purchase?

Acknowledgement of details

I declare that the product or service has been delivered and I am happy to pay the invoice.

I declare that the product or service meets the MAC / NDIS reasonable and necessary criteria and is not listed within the MAC excluded list

Confused if your provider should provide shift notes? Click here to find out more