Invoice Checklist
for fast payments
When it comes to paying for your home care services, making sure your invoices have all the right details cansave time and avoid delays. To help you out, we’ve put together a simple checklist of what needs to be included on every provider invoice.
Missing a small detail on your invoice is easy to do, but it can hold up your payment without you even knowing. This quick checklist will help you make sure everything’s in place, so your invoice can be processed without delay and your payment stays on track.
Invoice Checklist
Below is a list of items that must be included on a provider’s invoice for it to be considered compliant and able to be processed. This applies regardless of whether the provider is being paid directly, or whether the client has paid upfront and is seeking reimbursement.
If you are submitting a reimbursement, you‘ll need to provide the invoice or receipt from the provider as well as proof of payment. Missing information, incomplete shift notes, or unverified providers will cause delays in processing. Read our blog post on verification and shift notes.
What does a good invoice
look like?
Paying for your services is easier when your invoices have all the right information. To help you and your providers get it right the first time, we’ve created a simple and clear invoice template. This template shows you exactly what details should be included so your invoice is easy to understand and quick to process.
Simple, transparent invoice management
Invoice Approval
PlanCare puts you in control of your payments by allowing you to review and approve or reject each invoice before processing.
Easy Tracking
After you submit your invoice, a reference number will be emailed to you, making it easy to track the status of each invoice at any time.
Fast Payment
Once your invoice has all the right details and is sent to us, you can expect payment within 7–10 business days.
We know paperwork isn’t always easy, and chasing payments is the last thing you want to worry about. That’s why at PlanCare, we’ve made it our job to keep things simple, so you can focus on what really matters. If you are already with PlanCare, please send your invoices and reimbursements to hcpinvoices@plancare.com.au or use the buttons on this page to submit them directly.
Do you still have question? Give us a call on 1800 024 000 and speak with one of our friendly team members today.
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